Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, including:

Account information (email, name)
Photos you upload for skin analysis
Usage data and preferences
Communication with our support team

2. How We Use Your Information

We use the information we collect to:

Provide and improve our AI skin analysis services
Generate personalized skincare recommendations
Track your progress and provide insights
Respond to your questions and support requests
Send you updates about our services

3. Photo Privacy

Your photos are processed securely and are not permanently stored on our servers. We use advanced AI technology to analyze your skin and provide recommendations, but your images are deleted after processing.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Export your data

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@skinmax.ai